Introducing ChatBots and Customer Service Outsourcing
Want a live chat but do not have the man power to take care of it? Introducing Rapidfy Chatbots and Customer Service Outsourcing with Rapidfy Live Chat.
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A chatbot answers on your behalf. It never sleeps, it never goes for a break. It automates the majority of customer interaction and gives you exactly what you need to give the perfect quote. Just give us samples of conversations you have between you and your customer and we will build it for you.
Chatbots reduces the number of human agents needed to maintain a live chat as the bulk of the customer interaction is automated. When a bot reaches the end of its conversation, or does not understand the customer, only then will it pass over that communication to a human agent.
In certain industries, chat bots just can't replace that human touch or understanding. Our call center agents are trained professionals who can answer the live chat for you. They can also supplement our chatbots when you do not want to, freeing you to get the actual work done.
Contact us for a quote